Robust Parts Inventory
Over 11,000 items in our Inventory Master with Automated Stocking Levels driven by calculated Material Resource Plans.
Providing You with Choice
When it comes to maintaining your equipment, we believe you should be in control. We can provide direct assistance for parts, but we also give you a complete list of every component on your machine. This includes the manufacturer name and specific part number, enabling you to obtain parts from wherever you’d like.
If you’d like to obtain parts directly through BTI, we make it simple. Our advanced, computerized inventory stays up to date with your needs. We track the availability of components, identify potential risk items and obsolescence, and create accurate cost and delivery estimates. We can also provide you with a recommended spare parts list, which itemizes the parts we recommend you consider stocking to minimize downtime and maximize efficiency.
To inquire about our inventory or request parts, please contact: PARTS DEPARTMENT
Remote Diagnostics
All BTI equipment is equipped with TeamViewer for remote access and remote control capabilities. If security protocols disable TeamViewer, we can diagnose issues over the phone or via video conferencing.
Emergency Parts
The BTI Machine Shop and the BTI Electronics Shop will work around the clock to fulfill demand for emergency parts.
24-Hour Emergency Hotline
Our 24 hour service help line, 734-214-2678, is rotated amongst our BTI Service Technicians cell phones. You will reach a real BTI Service Team member that can help solve technical issues.
Field Service & Maintenance
Field service and regular maintenance is critical to machine uptime. Our Team will deploy to your facility for support.
Aftermarket Retools & Refurbishment
BTI Engineering and BTI Field Service will Team up to repurpose your existing equipment. We can do everything from a complete rebuild to new Work Holding Tooling.
Get Started
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